I was in AWS re: Invent at Las Vegas this week and the exhibition hall was illuminated with colorful booths. Amazon Web Services (AWS) re: Invent conference is well attended by over 40,000 people

The tech company event marketing teams spend a lot of time planning the visual booth experience, staffing the booth with their employees round the clock and giving away swag (promotional merchandise with company logos).

AWS re:Invent and few other companies give out branded bags so that attendees can carry the swag from the various booths. I don’t know about other attendees, but I set out with the mission of collecting T-shirts.

My wife has been complaining that I wear old worn out T-shirts at home and pestering me to buy new ones.

The parsimonious Sandeep said this is a great opportunity to get T-shirts for free. Well that triggered my curiosity to check out the swag in various booths and now it has got me to write this blog.

Why do we love swag aka Free stuff?

Noted behavioral economist Dan Ariely has conducted many experiments and here are some of his insights

 “Most transactions have an upside and a downside, but when something
is FREE! We forget the downside. FREE! Gives us such an emotional charge that we perceive what is being offered as immensely more valuable than it really is.”

“Reciprocity is a very, very strong instinct. If somebody does something
for you… you really feel a rather surprisingly strong obligation to
do something back for them.”

Alex Birkett, growth marketer at CXL, in his blog When Free Converts (and When it Does n’t) cites numerous examples of how Amazon drives revenue with free shipping and how the sales were up in all countries except France as they charged 20 cents instead of free.

Joe Pinsker, staff writer, The Atlantic, in his article The Psychology Behind Costco’s Free Samples, talks about how samples at Costco engender sense of obligation, lead you to buy something similar or make you more likely to buy when others are around.

Similarly, Swag can be leveraged in these 5 different ways at tech events to engage prospects and customers.

1. Original Research

Gone are the days that you see only big consulting firms such as McKinsey, Bain publishing original research. Today companies are investing in original research and reaping benefits getting leads.

Clare McDermott, Head of Research, Mantis research in her Marketingprof event presentation stated

“If original research is well done, it offers highly visual shareable content, delivers backlinks, recharges the editorial calendar, gives authority and credibility, gets journalistic attention and inspires
new ideas for speaking gigs.”

You need participants to survey & publish research and there is no better place than these large tech events. But how do you get participants to spend 5 minutes to complete a survey.

Logz.io, AI-powered log analysis company, were giving out Star Wars Lego sets to the attendees, who were completing their DevOps survey. Swags related to children are extremely popular.

Imagine you are out on a conference for a week away from family and then you get back home and surprise your child with Star Wars Lego kit that they love.

 

2. Arousing curiosity

In the Marketingprofs event that I recently attended, at the registration desk we were given a swag bag with promotional information of the various booths in the exhibition hall. Directive Consulting, a B2B search marketing agency, had an exclusive key that could open the safe that contained an Apple Watch to be won.

This helped in driving the attendees to go the booth to see if they were lucky winner of the Apple Watch.

 

3. Give away utilitarian, reusable and high-quality swag

You want to give swag that attendees can use and keep in their desk so that they sub- consciously see your brand logo on an everyday basis.

You do not want to give swag that will be tossed in the trash. Power pack, multiple USB or good quality water bottles are good swags.

 

4. Thanking customers with swag for giving reviews

In the B2C world, Amazon, Trip Advisor and Yelp reviews have become commonplace. Many B2B companies are now leveraging customer reviews as a reference asset earlier in the sales cycle. In 2018 DemandGen B2B Buyers Survey, 65% of the buyers said that customer reviews was a very important factor when evaluating vendors in the buying process.

B2B review companies such as  IT Central Station and TrustRadius provide personnel to interview  customers who visit the booth or who are in the vicinity. The customer is generally given a gift card of nominal value or swag to show appreciation for taking time to give a candid review.

 

5. Differentiating to engage customers/prospects

Finally, I am proud that my company Pure Storage won the Best Swag award in the AWS re: Invent this year. Many companies give out T-shirts to attendees, but we took to a different level by giving the option to select a custom design and get it printed real time at the back of booth.

Please click to see the video below.   The attendees loved to see their T shirt printed under a minute and cherished it as they never experienced before.

Source- Best Swag Award, @AWSreInvent Twitter Feed

To sum up, Swag can be used effectively to engage a prospect or customer.

Ultimately, I managed to get only 3 T-shirts as I had to hurry to the airport to catch my return flight. My wife Rashmi is happy she will get to see me in new T-shirts.

REFERENCES

https://conversionxl.com/blog/when-free-converts-and-when-it-doesnt/

http://www.iamondemand.com/blog/3-tips-tech-marketers-creating-conference-swag/

https://www.theatlantic.com/business/archive/2014/10/the-psychology-behind-costcos-free-samples/380969/

https://consumerist.com/2014/10/02/4-things-we-learned-about-the-psychology-of-costcos-free-samples/

https://www.demandgenreport.com/resources/reports/2018-b2b-buyers-survey-report

  1. ThomasAnnob

    November 15, 2025

    deck saloon cruiser - luxury aft saloon yacht advantage

  2. TimothyQuold

    November 15, 2025

    Indiava Meds IndiavaMeds online pharmacy india

  3. beep beep casino_xkpn

    November 15, 2025

    beep beep casino beepbeepcasino-online.com .

  4. JamesQuids

    November 15, 2025

    http://www.domashniy-internet-kazan.ru - выбрать надежный инновационный интернет в центре Казани

  5. Melda Nortz

    November 15, 2025

    seostream.click – Found practical insights today; sharing this article with colleagues later.

  6. soglasovanie pereplanirovki_bckl

    November 15, 2025

    где согласовать перепланировку квартиры soglasovanie-pereplanirovki-1.ru .

  7. ThomasAnnob

    November 15, 2025

    https://www.yelkovanyachts.com - Corporate Website for Steel Sailboats

  8. 1xbet_unSt

    November 15, 2025

    1xbet yeni giri? https://www.1xbet-7.com .

  9. AlphaMindos7tense

    November 15, 2025

    J’adore l’ambiance electrisante de Action Casino, il propose une aventure palpitante. Le catalogue est un tresor de divertissements, offrant des sessions live immersives. Le bonus de depart est top. Le suivi est d’une precision remarquable. Les transactions sont toujours securisees, bien que des recompenses supplementaires dynamiseraient le tout. Au final, Action Casino assure un fun constant. A signaler l’interface est fluide comme une soiree, ce qui rend chaque session plus excitante. Un atout les options de paris sportifs diversifiees, renforce la communaute. Aller en ligne|

  10. TimothyPum

    November 15, 2025

    https://www.domashnee-tv-i-internet-voronezh.ru - выбрать лучший оптоволоконный интернет для бизнеса Воронежа

  11. TristanRut

    November 15, 2025

    http://prednexamed.com/# PrednexaMed

  12. SonnyGig

    November 15, 2025

    www.podklyuchit-internet-ekaterinburg.ru - Получите консультацию по выбору оптимальной скорости интернета

  13. MyronTen

    November 15, 2025

    http://domashniy-internet-spb.ru - Узнайте о услугах по настройке корпоративных сетей и VPN подключений

  14. FabianBuh

    November 15, 2025

    https://provaydery-peterburga.ru/ - Воспользуйтесь безопасным соединением для оформления онлайн-заявки

  15. Robertflamy

    November 15, 2025

    Частые блокировки домена происходят из-за регулярных фильтров. Поэтому обновляют свои закладки. кракен купить клад - размещённая здесь ссылка часто помогает обойти задержки. И если маршрут стал недоступен, то вторая точка подключения всегда под рукой: .

  16. Skyshiftin8tense

    November 15, 2025

    Je suis emerveille par Lucky 31 Casino, il propose une aventure palpitante. Les jeux proposes sont d’une diversite folle, incluant des paris sur des evenements sportifs. Il donne un elan excitant. Les agents sont toujours la pour aider. Les transactions sont toujours fiables, malgre tout des bonus plus varies seraient un plus. En somme, Lucky 31 Casino est une plateforme qui fait vibrer. En bonus la navigation est intuitive et lisse, donne envie de continuer l’aventure. A mettre en avant les tournois frequents pour l’adrenaline, propose des avantages sur mesure. Commencer ici|

  17. DavidPed

    November 15, 2025

    http://provideri-voronezha.ru - приобрести бесконечный интернет-воздействие в Воронежской области

  18. Immediate Olux

    November 15, 2025

    Immediate Olux se distingue comme une plateforme d'investissement crypto innovante, qui utilise la puissance de l'intelligence artificielle pour fournir a ses clients des avantages decisifs sur le marche. Son IA etudie les marches financiers en temps reel, repere les opportunites et applique des tactiques complexes avec une exactitude et une rapidite inaccessibles aux traders humains, maximisant ainsi les potentiels de rendement.

  19. Swiftsparkix4tense

    November 15, 2025

    Je ne me lasse pas de Action Casino, il propose une aventure palpitante. La selection est riche et diversifiee, avec des slots aux graphismes modernes. Il booste votre aventure des le depart. Les agents sont rapides et pros. Les transactions sont toujours securisees, en revanche des bonus plus frequents seraient un hit. En somme, Action Casino offre une aventure inoubliable. A signaler le site est rapide et style, ce qui rend chaque session plus excitante. Egalement super les paiements securises en crypto, propose des privileges personnalises. Action|

  20. vibedreamus5tense

    November 15, 2025

    Je suis epate par 1xBet Casino, il offre une experience dynamique. On trouve une profusion de jeux palpitants, comprenant des jeux crypto-friendly. Avec des depots fluides. Les agents repondent avec rapidite. Les paiements sont securises et rapides, cependant des offres plus genereuses seraient top. En fin de compte, 1xBet Casino vaut une visite excitante. A signaler la navigation est claire et rapide, ce qui rend chaque partie plus fun. Un point cle les tournois reguliers pour la competition, cree une communaute vibrante. Visiter en ligne|

Comments are closed.

Related Posts