I was in AWS re: Invent at Las Vegas this week and the exhibition hall was illuminated with colorful booths. Amazon Web Services (AWS) re: Invent conference is well attended by over 40,000 people

The tech company event marketing teams spend a lot of time planning the visual booth experience, staffing the booth with their employees round the clock and giving away swag (promotional merchandise with company logos).

AWS re:Invent and few other companies give out branded bags so that attendees can carry the swag from the various booths. I don’t know about other attendees, but I set out with the mission of collecting T-shirts.

My wife has been complaining that I wear old worn out T-shirts at home and pestering me to buy new ones.

The parsimonious Sandeep said this is a great opportunity to get T-shirts for free. Well that triggered my curiosity to check out the swag in various booths and now it has got me to write this blog.

Why do we love swag aka Free stuff?

Noted behavioral economist Dan Ariely has conducted many experiments and here are some of his insights

 “Most transactions have an upside and a downside, but when something
is FREE! We forget the downside. FREE! Gives us such an emotional charge that we perceive what is being offered as immensely more valuable than it really is.”

“Reciprocity is a very, very strong instinct. If somebody does something
for you… you really feel a rather surprisingly strong obligation to
do something back for them.”

Alex Birkett, growth marketer at CXL, in his blog When Free Converts (and When it Does n’t) cites numerous examples of how Amazon drives revenue with free shipping and how the sales were up in all countries except France as they charged 20 cents instead of free.

Joe Pinsker, staff writer, The Atlantic, in his article The Psychology Behind Costco’s Free Samples, talks about how samples at Costco engender sense of obligation, lead you to buy something similar or make you more likely to buy when others are around.

Similarly, Swag can be leveraged in these 5 different ways at tech events to engage prospects and customers.

1. Original Research

Gone are the days that you see only big consulting firms such as McKinsey, Bain publishing original research. Today companies are investing in original research and reaping benefits getting leads.

Clare McDermott, Head of Research, Mantis research in her Marketingprof event presentation stated

“If original research is well done, it offers highly visual shareable content, delivers backlinks, recharges the editorial calendar, gives authority and credibility, gets journalistic attention and inspires
new ideas for speaking gigs.”

You need participants to survey & publish research and there is no better place than these large tech events. But how do you get participants to spend 5 minutes to complete a survey.

Logz.io, AI-powered log analysis company, were giving out Star Wars Lego sets to the attendees, who were completing their DevOps survey. Swags related to children are extremely popular.

Imagine you are out on a conference for a week away from family and then you get back home and surprise your child with Star Wars Lego kit that they love.

 

2. Arousing curiosity

In the Marketingprofs event that I recently attended, at the registration desk we were given a swag bag with promotional information of the various booths in the exhibition hall. Directive Consulting, a B2B search marketing agency, had an exclusive key that could open the safe that contained an Apple Watch to be won.

This helped in driving the attendees to go the booth to see if they were lucky winner of the Apple Watch.

 

3. Give away utilitarian, reusable and high-quality swag

You want to give swag that attendees can use and keep in their desk so that they sub- consciously see your brand logo on an everyday basis.

You do not want to give swag that will be tossed in the trash. Power pack, multiple USB or good quality water bottles are good swags.

 

4. Thanking customers with swag for giving reviews

In the B2C world, Amazon, Trip Advisor and Yelp reviews have become commonplace. Many B2B companies are now leveraging customer reviews as a reference asset earlier in the sales cycle. In 2018 DemandGen B2B Buyers Survey, 65% of the buyers said that customer reviews was a very important factor when evaluating vendors in the buying process.

B2B review companies such as  IT Central Station and TrustRadius provide personnel to interview  customers who visit the booth or who are in the vicinity. The customer is generally given a gift card of nominal value or swag to show appreciation for taking time to give a candid review.

 

5. Differentiating to engage customers/prospects

Finally, I am proud that my company Pure Storage won the Best Swag award in the AWS re: Invent this year. Many companies give out T-shirts to attendees, but we took to a different level by giving the option to select a custom design and get it printed real time at the back of booth.

Please click to see the video below.   The attendees loved to see their T shirt printed under a minute and cherished it as they never experienced before.

Source- Best Swag Award, @AWSreInvent Twitter Feed

To sum up, Swag can be used effectively to engage a prospect or customer.

Ultimately, I managed to get only 3 T-shirts as I had to hurry to the airport to catch my return flight. My wife Rashmi is happy she will get to see me in new T-shirts.

REFERENCES

https://conversionxl.com/blog/when-free-converts-and-when-it-doesnt/

http://www.iamondemand.com/blog/3-tips-tech-marketers-creating-conference-swag/

https://www.theatlantic.com/business/archive/2014/10/the-psychology-behind-costcos-free-samples/380969/

https://consumerist.com/2014/10/02/4-things-we-learned-about-the-psychology-of-costcos-free-samples/

https://www.demandgenreport.com/resources/reports/2018-b2b-buyers-survey-report

  1. AndresDer

    October 15, 2025

    mexico pharmacy: mexico pharmacy - mexico pharmacy

  2. MervinItash

    October 15, 2025

    https://zencaremeds.shop/# order medicine discreetly USA

  3. RogerKak

    October 15, 2025

    Строительный портал https://v-stroit.ru всё о строительстве, ремонте и архитектуре. Полезные советы, технологии, материалы, новости отрасли и практические инструкции для мастеров и новичков.

  4. zapojomskwholo

    October 15, 2025

    вывод из запоя круглосуточно омск vivod-iz-zapoya-omsk011.ru экстренный вывод из запоя омск

  5. CareyLal

    October 15, 2025

    order medicine discreetly USA ZenCare Meds com buy propecia

  6. AndrewBib

    October 15, 2025

    buy propecia: affordable online pharmacy for Americans - trusted online pharmacy USA

  7. AndresDer

    October 15, 2025

    safe online pharmacy for Cialis: tadalafil tablets without prescription - TadaLife Pharmacy

  8. HermanTeava

    October 15, 2025

    http://tadalifepharmacy.com/# tadalafil tablets without prescription

  9. MervinItash

    October 15, 2025

    https://zencaremeds.com/# order medicine discreetly USA

  10. Kraken-dousa

    October 15, 2025

    KRAKEN TOR версия для безопасного входа Если вы хотите анонимности — используйте KRAKEN TOR ссылка. Она даёт полный доступ ко всем разделам без риска блокировок. Удобный интерфейс и простая навигация — всё, что нужно для комфортной работы. Кстати, даем прокод 40%: MXF4-KEN1-X4JA подробности где его вводить указаны на сайте: KRAKEN - Это лучший даркнет маркет плейс в РФ! Удачных покупок!

  11. skillstaff-37

    October 15, 2025

    Аутстаффинг персонала https://skillstaff2.ru для бизнеса: легальное оформление сотрудников, снижение налоговой нагрузки и оптимизация расходов. Работаем с компаниями любого масштаба и отрасли.

  12. nedvizhimost-chernogorii-529

    October 15, 2025

    Нужна недвижимость? https://www.nedvizhimost-chernogorii-u-morya.ru/ лучшие объекты для жизни и инвестиций. Виллы, квартиры и дома у моря. Помощь в подборе, оформлении и сопровождении сделки на всех этапах.

  13. CareyLal

    October 15, 2025

    ZenCare Meds com trusted online pharmacy USA trusted online pharmacy USA

  14. AndrewBib

    October 15, 2025

    generic Cialis online pharmacy: safe online pharmacy for Cialis - Cialis online USA

  15. Kraken-dousa

    October 15, 2025

    Как зайти на KRAKEN в 2025 году Чтобы попасть на сайт, используйте официальный адрес. Доступ открыт через TOR и мобильную версию. Всё просто — переходите по адресу и входите в личный кабинет. Кстати, даем прокод 40%: MXF4-KEN1-X4JA подробности где его вводить указаны на сайте: KRAKEN - Это лучший даркнет маркет плейс в РФ! Удачных покупок!

  16. AndresDer

    October 15, 2025

    online pharmacy: ZenCareMeds - ZenCareMeds

  17. Kraken-dousa

    October 15, 2025

    KRAKEN TOR версия для безопасного входа Если вы хотите анонимности — используйте KRAKEN онион. Она даёт полный доступ ко всем разделам без риска блокировок. Удобный интерфейс и простая навигация — всё, что нужно для комфортной работы. Кстати, даем прокод 40%: MXF4-KEN1-X4JA подробности где его вводить указаны на сайте: KRAKEN - Это лучший даркнет маркет плейс в РФ! Удачных покупок!

  18. homeclimat36-730

    October 15, 2025

    HOME CLIMAT https://homeclimat36.ru кондиционеры и сплит системы в Воронеже. Скидка на монтаж от 3000 рублей! При покупке сплит-системы.

  19. raymark-127

    October 15, 2025

    Лазерные станки https://raymark.ru для резки металла в Москве. 20 лет на рынке, выгодная цена, скидка 5% при заявке с сайта + обучение

  20. Kraken-dousa

    October 15, 2025

    KRAKEN маркетплейс работает без сбоев KRAKEN зеркало открывается с любого устройства — телефона, ноутбука или TOR браузера. Это безопасный способ доступа, если вы хотите сохранить анонимность и стабильность соединения. Кстати, даем прокод 40%: MXF4-KEN1-X4JA подробности где его вводить указаны на сайте: KRAKEN - Это лучший даркнет маркет плейс в РФ! Удачных покупок!

Comments are closed.

Related Posts